We use the standard international shipping with PostNL and expedited shipping with DHL. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us.
We typically ship out orders same-day when placed and paid by 3pm CET. This means that once your order has left our warehouse, it will be delivered to you in 3-21 business days, depending on country of destination and if EU or non-EU If you’ve been waiting more than 15 days for a package, feel free to contact us and we will find the problem. Please note for countries outside of the Europen Union additional customs taxes may apply.
For orders placed directly through our site, international shipping costs will range anywhere from 5-30 €, depending on the total weight of the package. International ( NO-EU) packages will take typically 2-4 weeks to arrive to their destination. Please feel free to email us or give us a call if there is anything we can further assist you with.